Department of Environmental Services

Overview of Rate Changes

The City and County of Honolulu’s Department of Environmental Services (ENV) will implement annual increases to sewer fees and charges from 2026 through 2031. The new fee schedule will take effect on January 1, 2026, and will apply to all customers, including residential and commercial users, liquid waste haulers, and new development connections.

Why Are Rates
Changing?

Fees haven’t changed since 2016.
  • The wastewater system is self-funded (no tax revenue).
    • Funds will support:
    • Operations and maintenance of 2,100 miles of pipes, 71 pump stations, and 9 treatment plants.
    • Debt payments on past infrastructure investments. New projects to upgrade and expand the sewer system.
Goal:
To maintain essential sanitation services, meet regulations, and support a healthy, thriving community.
aerial view of sand island

How Does My
Sewer Bill Work?

ENV is implementing its first annual sewer fee adjustments since 2016. These increases are vital to support the ongoing operations and maintenance of the city’s extensive wastewater collection and treatment system, as well as to finance a significant $4.85 billion Capital Improvement Program, which includes a federally-mandated upgrade to the Sand Island Wastewater Treatment Plant. The ENV’s wastewater program is entirely self-funded through these sewer fees.

Sewer Fee Increases2025January 1, 2026July 1, 2026July 1, 2027July 1, 2028July 1, 2029July 1, 2030July 1, 2031
Total Revenue Increase0.0%6.0%7.5%8.5%9.0%9.0%9.0%9.0%
Monthly Base Charge2025January 1, 2026July 1, 2026July 1, 2027July 1, 2028July 1, 2029July 1, 2030July 1, 2031
Residential - Single Family/Duplex
- metered water
$77.55$63.55$48.27$52.37$57.08$62.22$67.82$73.92
Residential - Single Family/Duplex
- not on City water
$110.89$120.82$133.42$144.76$157.78$171.98$187.46$204.33
Residential - Multiple Unit - metered Water$53.32$43.70$33.19$36.01$39.25$42.78$46.63$50.83
Residential - Accessory Dwelling Unit (ADU) - metered Water$77.55$43.70$33.19$36.01$39.25$42.78$46.63$50.83
Residential - Multiple Unit - not on City Water$86.65$100.97$118.33$128.39$139.95$152.54$166.27$181.24
Residential - Accessory Dwelling Unit (ADU) - not on City Water$110.89$100.97$118.33$128.39$139.95$152.54$166.27$181.24
Non-Residential - Domestic Strength Wastewater

- metered water and wastewater

-monthly charge per equivalent single family dwelling unity (ESDU)
$77.55$63.55$48.27$52.37$57.08$62.22$67.82$73.92
Consumption Charge2025January 1, 2026July 1, 2026July 1, 2027July 1, 2028July 1, 2029July 1, 2030July 1, 2031
Consumption Charge per 1,000 gallons - All Metered Users$4.63$7.95$11.83$12.83$13.99$15.24$16.62$18.11
SAMPLE SEWER BILLS (Residential Single Family)
Monthly Water Use (gal/mo)200040006000900015000
Current ChargesBase 77.5577.5577.5577.5577.55
Volumetric 9.2613.8923.1532.4155.56
Total86.8191.44100.70109.96133.11
January 1, 2026Base 63.5563.5563.5563.5563.55
Volumetric 15.9023.8539.7555.6595.40
Total79.4587.40103.30119.20158.95
July 1, 2026Base 48.2748.2748.2748.2748.27
Volumetric 23.6635.4959.1582.81141.96
Total71.9383.76107.42131.08190.23
July 1, 2027Base52.3752.3752.3752.3752.37
Volumetric25.6638.4964.1589.81153.96
Total78.0390.86116.52142.18206.33
July 1, 2028Base57.0857.0857.0857.0857.08
Volumetric27.9841.9769.9597.93167.88
Total85.0699.05127.03155.01224.96
July 1, 2029Base62.2262.2262.2262.2262.22
Volumetric30.4845.7276.20106.68182.88
Total92.70107.94138.42168.90245.10
July 1, 2030Base 67.8267.8267.8267.8267.82
Volumetric33.2449.8683.10116.34199.44
Total101.06117.68150.92184.16267.26
July 1, 2031Base73.9273.9273.9273.9273.92
Volumetric36.2254.3390.55126.77217.32
Total110.14128.25164.47200.69291.24

Calculate Your
New Monthly Bill?

💧 Sewer Bill Estimator

Close-up section of a water and sewer bill showing a detailed breakdown of charges. The bill lists single-family water charges from June 10, 2025 to July 8, 2025 with tiered usage rates, including Tier 1 showing 2 thousand gallons at $4.69 (highlighted). Additional tiers and a customer meter charge are listed, totaling $64.09 in water charges. Below, single-family sewer charges are shown with a sewer volume charge and base charge totaling $105.33. The total amount due on the bill is $169.42, with payment due by July 29, 2025.
Use the highlighted number for "Water User in Thousands of Gallons (kgal)"

ENV is accepting applications to the CARES program May 1, 2026 through October 31, 2026.

The Customer Assistance for Residential Environmental Services (CARES) is designed to provide financial relief to eligible residential sewer customers. The program is part of the City’s effort to help residents manage utility costs including the scheduled sewer rate adjustments in July and the coming years.

The CARES program offers up to $240 in annual sewer bill credits per qualifying household. Credits will be applied directly to the sewer bill until the full amount is used.

CARES is funded at $10 million and will assist an estimated 41,000 households. Assistance will be provided on a first-come, first-served basis until funds are fully expended so residents are encouraged to apply soon.

Eligible applicants must be Oʻahu residential sewer customers and meet income requirements at or below 80% of the AMI.

Applications are available for pick-up at all Satellite City Halls and public libraries. They are also available on the CARES webpage. Applications will be accepted May 1, 2026, through October 31, 2026. They must be submitted by mail or drop-off at designated locations. At this time, applications will not be accepted online.

Billing

ENV’s portion of your bill covers sewer services—what happens to water after it goes down your sink, shower, or toilet. ENV treats that water and makes sure it’s safely reused or returned to the environment. Sewer charges include a base fee for system maintenance and a usage fee based on your water consumption. If you don’t have a separate irrigation meter, ENV provides you an automatic 20% discount on the usage portion to account for water that does not go down your drains. For questions about your sewer charges, call ENV at (808) 768-3330 or email envsewerinfo@honolulu.gov.

Revenue and Expenses

Reason for Increase

ENV’s efficient spending has allowed us to keep sewer fees unchanged since 2016. However, additional revenue is now required for wastewater operations and maintenance (O&M) and the Capital Improvement Program (CIP). ENV’s CIP will cost $10.1 billion between 2025 and 2040. The largest CIP project is the final phase of the 2010 consent decree, the Sand Island Wastewater Treatment Plant upgrade, to be completed by 2035 at a cost of $1.8 billion. The CIP includes many other projects to repair and upgrade facilities to meet regulatory requirements and to continue preparing our critical infrastructure for climate change/sea level rise. Sewer fees must increase to fund these critical programs.

Chart titled “2025–2040 CIP Costs by Project Type (Total: $10.1 billion).” The stacked area chart shows projected capital improvement costs by fiscal year from 2025 to 2040, with costs on the vertical axis and fiscal years on the horizontal axis. The chart highlights a major cost peak around 2028, largely associated with consent decree projects. Project categories labeled on the chart include sewer trunk and pump station work, gravity sewer rehabilitation and replacement, pump stations and force mains, treatment plants, and program management and planning. A shaded section indicates the rate-setting period covering several early years of the timeline.
click to zoom image
Line chart titled “2009–2040 Operations & Maintenance Expenses.” The chart shows operations and maintenance costs by fiscal year from 2009 to 2040, with expenses on the vertical axis and fiscal years on the horizontal axis. Costs gradually increase from about $110 million in 2009 to around $180 million by 2024. A shaded section labeled “Rate Setting Period” highlights future years, where projected expenses (shown with a dashed line) continue rising, reaching approximately $375 million by 2040.
click to zoom image
Bar chart titled “2009–2040 Revenue Requirement from Rates.” The chart shows total revenue required from sewer rates by fiscal year from 2009 to 2040. Each bar is stacked to show components including operations and maintenance (O&M), reserves, and debt service. The total revenue requirement gradually increases over time, rising from under $200 million in 2009 to nearly $900 million by 2040. A shaded section labeled “Rate Setting Period” highlights the years where projected revenue requirements increase more rapidly.
click to zoom image

Sewer Fee Study and Reports

ENV Sewer Rate Study Report (Feb. 2025)
ENV Sewer Rate Study Report (Feb. 2025)
All About the ENV Consent Decree
All About the ENV Consent Decree
Sewer Fee Increase Legislation
Sewer Fee Increase Legislation
Sewer Fee Public Outreach
Sewer Fee Public Outreach
Sewer Fee Town Hall Meeting Presentation
Sewer Fee Town Hall Meeting Presentation
Sewer Fee Budget Presentation (3/4/2025)
Sewer Fee Budget Presentation (3/4/2025)
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