Language Assisted Services
The Federal Transit Administration (FTA) requires the Department of Transportation Services – Transportation Mobility Division (DTS-TMD) to develop a Limited English Proficient (LEP) Plan which identifies the prevalent languages of LEP persons likely to be public transit users and specifies the types of language assistance services the DTS provides. The DTS-TMD Plan can be found below. Questions and/or comments regarding the plan may be referred to: thebusstop@honolulu.gov or (808) 768-8368.
LEP Plan (31 KB DOC)
DTS is committed to providing language assisted services to LEP transit users to the maximum extent feasible. Documents listed below are translated in Chinese, Japanese, Tagalog, Ilokano, and Chuukese. All translated documents are available in accessible and hard copy formats and can be requested via email (thebusstop@honolulu.gov), telephone (808-768-8368), or in person at DTS, or the Transit Pass Office.
TheBus
Translated Documents Downloads:
Title VI Notice
- English ( DOC)
- Chinese (中文) (DOC)
- Japanese (日本語) (DOC)
- Ilokano (DOC)
- Tagalog (DOC)
- Chuukese (Kapasen Chuuk) (DOC)
Title VI Non-Discrimination Placard
- Placard (7,690KB PDF)
Title VI Complaint Form
Bus Information Placard
- Placard (421KB PDF)
Disability Reduced Fare Program
(Disability Bus Pass Application)
- English (339KB PDF)
- Chinese (中文) (1237KB PDF)
- Japanese (日本語) (1934KB PDF)
- Tagalog (314KB PDF)
- Ilokano (358KB PDF)
- Chuukese (Kapasen Chuuk) (413KB PDF)
- Note: Applicants may appeal the determination that the Applicant “does not qualify” for the Disability Reduced Fare Program by completing this Notice of Appeal Form:
- English (132KB PDF)
- Chinese (中文) (395KB PDF)
- Japanese (日本語) (622KB PDF)
- Tagalog (160KB PDF)
- Ilokano (154KB PDF)
- Chuukese (Kapasen Chuuk) (154KB PDF)
Lost and Found Notification
- English (487KB DOC)
- Chinese (中文) (494KB DOC)
- Japanese (日本語) (494KB DOC)
- Tagalog (492KB DOC)
- Ilokano (493KB DOC)
- Chuukese (Kapasen Chuuk)(494KB DOC)
Request for Refund/Exchange/Adjustment
- English (262KB DOC)
- Chinese (中文) (267KB DOC)
- Japanese (日本語) (264KB DOC)
- Tagalog (264KB DOC)
- Ilokano (265KB DOC)
- Chuukese (Kapasen Chuuk) (267KB DOC)
TheHandi-Van
Translated Documents Downloads:
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