Riding Skyline is quick and easy — whether it’s your first rail trip or part of your daily commute.
1. Get a HOLO Card
You’ll need a valid HOLO card with funds.
Purchase or reload cards at HOLO vending kiosks near the station entrances.
2. Tap to Enter
At the fare gates, tap your HOLO card on the reader to enter.
A single tap gives you access to board the next train.
3. Family and Accessibility
Families with children 5 and under should use the wider ADA fare gates located at the ends.
Walk your child through first after tapping, then follow right behind.
Station operators are available if you need help.
4. Transfers
Your fare includes a 2.5-hour transfer window, so you can board a bus or return train without paying again during that period.
Learn How to Ride Skyline with Chloe and Keoki!
Playlist
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Allowed on Trains:
- Bicycles: Place on the bike racks next to the train doors. If no racks are available, hold your bike securely and keep walkways clear. E-Bikes are allowed as well. Bicyclists are required to dismount and walk their bikes inside of stations and trains.
- Wheelchairs: Set your brakes while the train is in motion. Skyline runs on an exclusive guideway, so there are no sudden stops.
- Strollers: Keep beside you while seated or standing. Make sure walkways remain open for others.
- Coolers: Store under seats, in the overhead area, or on your lap.
- Luggage: Store in the overhead area or on your lap.
Not Allowed on Trains:
- Open Food or Drinks
- Unleashed Pets (Service Animals Permitted)
- Sharp objects
- Firearms or ammunition
- Gas or Similar Fuel-Powered Devices
- Excessive Noise, Harassment & Intimidation, Interference or Trespassing
- Smoking or Vaping
- Intoxication
Station Access and Amenities
Skyline stations are designed for safe, easy access — whether you’re walking, biking, or connecting from another form of transportation.
Each station includes pedestrian walkways, multi-use paths, and direct connections to existing bike lanes.
Every Skyline station features:
Accessibility & Movement
Ticket vending machines and HOLO card kiosks
Stairs, escalators, and elevators for full ADA access
Bicycle racks near entrances
Safety & Security
Security cameras and safety lighting throughout the station
Safety gates at all boarding platforms
Assistance & Information
Clear station signage and audio announcements
Platform attendants and station operators available to assist passengers
Accessibility and Safety
Skyline is designed to be accessible and comfortable for everyone.
All stations feature elevators, accessible fare gates, level boarding, audio announcements, and designated seating onboard every train — ensuring a safe and easy ride for all passengers.
If you have questions or need assistance, you can:
Use an Information Call Box located on each station platform
Speak with a Station Operator or Platform Attendant
For safety, Emergency Call Boxes are available to report issues or emergencies, and Automated External Defibrillators (AEDs) are located on the ground level of every station.
Remember: If you see something, say something.
