Department of Transportation Services

DTS places a high priority on meeting and exceeding the requirements of the Americans with Disabilities Act of 1990 (ADA). Skyline is readily accessible to and usable by persons with disabilities.

A wheelchair ready to board a Skyline train
Level boarding (with standard ADA compliant 3-inch gap) between the platform and the train’s entry door

For Customers with Mobility Impairments

  • Elevator access from ground level to each elevated passenger platform level
  • Large-cab elevators with glass walls for security
  • Escalators at major stations
  • Handrails on stairways
  • Concourse level that provides convenient access to boarding platforms and allows safe crossing over the streets below
  • Level boarding (with standard ADA compliant 3-inch gap) between the platform and the train’s entry door
  • Designated areas in train cars reserved for wheelchair users
  • Priority seats for senior citizens and those with disabilities
  • All stations have ADA accessible fare gates for mobility devices
A wheelchair ready to board a Skyline train
Wheel Chair Accessibility
For Customers with Visual Impairments
  • Braille signage with tactile raised letters in large-print
  • Audio announcements
  • Texture changes and tactile platform edges at gate openings
For Customers with Hearing Impairments
  • Electronic message signs
  • Directional and informational signage
  • Universal symbols and signs with text labels
  • Visual Skyline system and neighborhood maps
Additional Features
  • Conveniently located accessible ticket vending machines
  • Connections with TheBus, Handi-Van and passenger vehicle drop-off and pickup points
  • Ability to use HOLO Card on the Skyline system, TheBus and Handi-Van
  • Platform screen gates for safety
  • High-definition closed-circuit TV security cameras for monitoring and security for passenger safety
ADA Fare Gates at all Stations
ADA Fare Gates at Stations
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