City's storm recovery information available at OneOahu.org
City's storm recovery information available at OneOahu.org
RECOVERY INFORMATION RECOVERY INFORMATION
RECOVERY INFORMATION RECOVERY INFORMATION
Waianae Driver Licensing Center is temporarily closed until further notice. Waianae appointments will be honored at Kapolei Driver Licensing Center.
Waianae Driver Licensing Center is temporarily closed until further notice. Waianae appointments will be honored at Kapolei Driver Licensing Center.
READ MORE READ MORE
READ MORE READ MORE

Department of Customer Services

THE SATELLITE CITY HALL DIVISION​​

The Satellite City Hall Division works closely with other city departments. The division’s 9 satellite city hall offices serve communities throughout Oahu. The division offers motor vehicle registration and titling transactions; takes bill payments; issues and reloads HOLO passes; registers bicycles and mopeds, as well as issues disability parking placards. Certain Satellite City Halls offer limited driver’s license and state ID renewal services.

  • You can can make an appointment for a satellite city hall at AlohaQ.org.
  • AlohaQ appointments are released by 4:30 pm daily to fill canceled appointments for the following day.
  • For driver licensing inquiries, call: (808) 768-9100.
  • For motor vehicle registration inquiries, call: (808) 768-4325.
  • For Dealer Express services, make an appointment at  AlohaQ.org.
Decorative checkmark

Express Services

(no appointment needed)

click on a service for more information

Vehicle Registration Renewal
Trailer Registration Renewal
Motorcycle Registration Renewal
Moped Registration Renewal
Duplicate Vehicle Registration
License Plate & Emblem Replacement
Vehicle Registration Address change
Honolulu Board of Water Supply Payment
Reload TheBus HOLO Card
Property Tax Payment – New! credit card payments now accepted
Notice of Transfer Form

Mobile device showing the AlohaQ screen with a calendar icon in the bottom right corner over it.

Services

(Make an appointment online at http://alohaq.org)

(Same day service not guaranteed without appointment)
click on a service for more information

Motor Vehicle Transfer
Initial Honolulu Vehicle Registration
Duplicate Honolulu Certificate of Title
Vehicle Junking
Vehicle Storage
Moped Registration
Bicycle Registration
Duplicate Registration for Trailer
Initial Purchase of TheBus HOLO Card
 Note: TheBus HOLO Card is not sold at the Ala Moana location.
Loading Zone/Bus Stop Permit
Waikiki Supplemental Loading Zone Permit
Disability Parking Permit
Driver’s License Renewal *
State ID Renewal *

Passport Services * (appointments only)

*at select locations

Satellite City Hall Locations

Payments may be made by cash, check (drawn on U.S. Funds), money order, traveler’s or cashier’s check (returned checks incur $25 service fee).
We accept Visa, MasterCard, or Discover Credit Cards or Debit Cards. A service fee of 2.35%  will be added to the transaction amount. Credit/debit cards are not accepted for passport services. Cash only for TheBus HOLO card

Ala Moana Satellite City Hall

Ala Moana

1450 Ala Moana Blvd., #1255
Honolulu, HI 96814

Monday – Friday: 9 am. to 5 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Passport Services – New U.S. passport applications only (Form DS-11)
    • Bring two checks or money orders to pay the fees (two separate payments are required):
      • One check or money order made payable to “U.S. Department of State” for the passport fees.
      • One check or money order made payable to “City and County of Honolulu” to pay the $35 Acceptance Fee.
  • Real Property Tax Payment/Exemption
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment

Note: TheBus HOLO Card Service is not sold at the Ala Moana location.

Downtown Satellite City Hall

Downtown

1041 Nuuanu Ave. Ste. A
Honolulu, HI 96817

Monday – Friday: 8 a.m. to 4 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals/Duplicates
    • Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
    • Non-U.S. citizens, including COFA/FAS citizens, and out-of-state cardholders needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • State ID Renewals/Duplicates 
  • TheBus HOLO Card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Hawaii Kai Satellite City Hall

Hawaii Kai

6600 Kalanianaole Hwy., Suite 101
Honolulu HI 96825

Monday – Friday: 8 a.m. to 4 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals/Duplicates
    • Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
    • Non-U.S. citizens, including COFA/FAS citizens, and out-of-state cardholders needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • State ID Renewals/Duplicates 
  • TheBus HOLO Card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Kapalama Satellite City Hall

Kapalama

925 Dillingham Blvd., #102
Honolulu, HI 96817

Monday – Friday: 8 a.m. to 4 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • State ID Renewals/Duplicates 
  • TheBus HOLO Card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Kapolei Satellite City Hall

Kapolei

1000 Uluohia St., #103
Kapolei, HI 96707

Monday – Friday: 8 a.m. to 4 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Passport Services – New U.S. passport applications only (Form DS-11)
    • Bring two checks or money orders to pay the fees (two separate payments are required):
      • One check or money order made payable to “U.S. Department of State” for the passport fees.
      • One check or money order made payable to “City and County of Honolulu” to pay the $35 Acceptance Fee.
  • Real Property Tax Payment/Exemption
  • TheBus HOLO card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card Reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Pearlridge Satellite City Hall

Pearlridge

98-1005 Moanalua Rd., #244B
Aiea, HI 96701

Monday – Friday: 9 a.m. to 5 p.m.
Appointments only from 9-10 a.m.
Express and Standby open at 10 a.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals/Duplicates
    • Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
    • Non-U.S. citizens, including COFA/FAS citizens, and out-of-state cardholders needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • State ID Renewals/Duplicates 
  • TheBus HOLO Card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Wahiawa Satellite City Hall

Wahiawa

330 N Cane St., SCH
Wahiawa, HI 96786

Monday – Friday: 8 a.m. to 4 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • Passport Services – New U.S. passport applications only (Form DS-11)
    • Bring two checks or money orders to pay the fees (two separate payments are required):
      • One check or money order made payable to “U.S. Department of State” for the passport fees.
      • One check or money order made payable to “City and County of Honolulu” to pay the $35 Acceptance Fee.
  • Real Property Tax Payment/Exemption
  • TheBus HOLO card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card Reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Waianae Satellite City Hall

Waianae

85-670 Farrington Hwy., #4
Waianae, HI 96792

Monday – Friday: 8 a.m. to 4 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • TheBus HOLO Card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Windward Satellite City Hall

Windward City

45-480 Kaneohe Bay Dr., Unit CO6
Kaneohe, HI 96744

Monday – Friday: 8 a.m. to 4 p.m.

Make an appointment online at alohaq.org for services below:

  • Motor Vehicle Registration & Titling
  • Hawaii Driver’s License Renewals/Duplicates
    • Hawaii driver’s license or state ID service limited to U.S. citizens and immigrants with permanent legal status (“green card” holders).
    • Non-U.S. citizens, including COFA/FAS citizens, and out-of-state cardholders needing Hawaii driver’s license or state ID service must report to a full-service Driver Licensing Center for the service.
  • Bicycle & Moped Registration
  • Disability Placard & License Plates
  • State ID Renewals/Duplicates 
  • TheBus HOLO Card initial purchase
  • Vehicle Junking

Express Services – no appointment needed

  • Motor vehicle, Trailer, Motorcycle, Moped Registration Renewals 
  • TheBus HOLO Card reloading
  • Real Property Tax Payment/Exemption
  • Honolulu Board of Water Supply Payment
Outside view of Joint Base Vehicle Registration Office

Joint Base Pearl Harbor-Hickam

Vehicle Registration Office
1239 Vickers Ave., Bldg 1249
Pearl Harbor, HI 96853

Monday – Friday: 8:15 a.m. to 4 p.m.

Closed between Noon and 1 p.m.

By Online Appointment ONLY
Base Access REQUIRED

Motor Vehicle Registration & Transactions ONLY

Credit and debit cards accepted at this location

Featured

Services

Driver’s Licenses at Satellite City Halls

Appointment System

U.S. Passport Service