News | Department of Customer Services

Graphic illustration featuring dogs and cats playing in a grassy area with palm trees and city skyline in the background. Pet carriers are present.

City invites public comment on proposed Dog and Cat spay and neuter rules

July 6, 2026

HONOLULU — The City and County of Honolulu’s Department of Customer Services (CSD) invites the public to provide input on proposed rules governing a new

City and County of Honolulu seal over a subdued photo of Honolulu Hale.

City announces Independence Day holiday schedule

June 30, 2026

HONOLULU — City and County of Honolulu offices will be closed on Friday, July 3, 2026, to observe the Independence Day holiday. The holiday schedule

Images of the new design for the Hawai’i driver’s license and State ID

New design coming for all Hawai’i driver’s licenses and identification cards

June 29, 2026

The redesigned cards incorporate advanced technology to help protect against identity theft, counterfeiting, and fraud.

Real Property Tax Payment Options: Credit Card (NEW!), Check, and No Cash Payments.

Satellite city halls shifting to cashless property tax payments

June 25, 2026

HONOLULU — Beginning in July 2026, satellite city halls across Oʻahu will no longer accept cash payments for real property taxes. Property tax payments at satellite

Illustration of blue sedan, with personalized license plate "MY PL8" on the rear

Personalized license plate applications moving fully online July 1

June 23, 2026

HONOLULU — Beginning July 1, applications for new personalized license plates on Oʻahu will be processed exclusively online, ending in-person application services for personalized plates

City announces King Kamehameha Day holiday schedule

June 8, 2026

HONOLULU — City and County of Honolulu offices will be closed on Thursday, June 11, to observe the King Kamehameha Day holiday. The holiday schedule for