Latest News & Updates
Temporary Driver’s License and State ID
The Department of Customer Services reminds residents that the temporary card or document issued when obtaining or renewing a Hawaii driver’s license or state identification card IS NOT accepted for federal purposes or when traveling. Only the permanent plastic card is accepted for a Real ID credential by the Transportation Safety Administration.
If you are planning to travel within six weeks of obtaining or renewing a Real ID driver’s license or state identification card, please carry additional identification such as a passport or military ID card.
Starting Feb. 1, 2026, if you are unable to provide the required acceptable form of ID at a TSA checkpoint, you will have the option to pay a $45 fee to use TSA ConfirmID. TSA will then attempt to verify your identity so you can begin the airport security screening process. TSA currently accepts expired ID up to two years after expiration for the forms of identification listed here: https://www.tsa.gov/travel/security-screening/identification
City’s Junk Vehicle Program Can Help
The Department of Customer Services urges residents to help keep Oahu clean by accepting the City’s offer to take away their unwanted vehicles for free.
The City’s Junk Vehicle Program is designed to reduce the number of unwanted cars, trucks, motorcycles and mopeds across Oahu. It’s easy and free.
Visit https://www.honolulu.gov/csd/junk-a-vehicle/ to get started. Complete the junking a vehicle form, and make an appointment at www.AlohaQ.org to visit a satellite city hall to submit the form, the vehicle’s license plates and title papers.
Instructions will be provided at that time for vehicle pick up and disposal. The vehicle must be free of trash, accessible to a tow truck, and have at least two inflated tires to be towed.
Remember, surrendering a vehicle for junking does not relieve the owner of any financial responsibility such as liens, criminal charges, or citations.
Beware of DMV Text and Email Scam
Residents of the City and County of Honolulu should continue to be on alert for additional scam texts or emails claiming to be from the DMV, including the latest that reappeared recently.
Scammers are attempting to trick unsuspecting City and County of Honolulu residents into handing over their personal information and paying a fake “traffic fine” as well as threatening action for unpaid tickets.
The DMV does not, and will not, send customers unsolicited requests for payments and personal information.
Recipients are told they could lose their vehicle registration or driving privileges, potentially see a service charge, see their credit score impacted, or even risk prosecution.
Users are encouraged to block the sender immediately and delete the message without responding to it.
Bring Your Required Documents For Driver’s License/State ID Renewal
Be REAL ID ready at your next driver’s license or state ID appointment! Reminder to bring your REAL ID required documents with you to your appointment when renewing your driver’s license or state ID:
- One proof of legal presence, legal name & date of birth
- Two proofs of Hawai‘i principal residence address
- Any connecting documents to prove name change
Learn more about the required documents needed for a federally-compliant credential.
2026 Saturday Appointments
Oahu motorists, whose driver’s licenses are expiring within six months, can renew them on select Saturdays on an appointment-only basis at the locations below. Road tests will also be available by appointment only. Appointments open at 4:15 p.m. the Wednesday prior to the date on the table. (UPDATE: Please note the change in schedule this month for Pearlridge Satellite City Hall)
Reminder: A driver’s license can be renewed up to 6 months before its expiration date without losing the regular anniversary date.
| LOCATIONS | APRIL |
|---|---|
| Pearlridge Satellite City Hall (Driver's license & state ID renewals only) | April 18 |
| Kapalama Driver Licensing Center (Driver's license & state ID renewals only) | April 25 |
| Kapahulu Road Test Office (Road tests only) | April 25 |
Motorcycle Permit Changes
Due to a change in Hawaii Revised Statues §286-110 from Act 66 (2025), prospective motorcycle operators have one more step before obtaining a Class 2 instruction permit.
Effective Dec. 26, 2025, the completion of a state-approved basic safety rider course is required prior to applying for a permit to operate a motorcycle/motor scooter on State of Hawaii roadways.
Driver’s License and State ID defects
The Division of Motor Vehicles is aware of a limited number of driver’s license and state ID cards with a minor production irregularity or defect that causes them to not scan properly at a TSA checkpoint.
The City’s DMV will replace the defective driver’s license at no cost to the cardholder.
To replace the defective credential:
- Visit any DMV and request a duplicate to replace the defective driver’s license or state ID
- No appointment needed for this particular service, but wait times may vary depending on our current staff level.
- Let the concierge at the DMV know that the driver’s license did not properly scan at the TSA checkpoint
- Turn in the defective driver’s license and, in turn, get a duplicate replacement
City and County of Honolulu Satellite City Halls (SCH)
EXPRESS WINDOW vs. APPOINTMENT REQUIRED SERVICES
| Express Window Services | AlohaQ Appointment Required |
|---|---|
| HONOLULU COUNTY ONLY | MOTOR VEHICLE TITLE, TRANSFER |
| Annual Vehicle Registration | Vehicle title transfer, name change or duplicate title |
| Motor vehicle, motorcycle, moped, trailer | Initial Honolulu vehicle registration |
| Military with form CSL (MVR) 50 or 50A | Out-of-county vehicle transfer |
| Duplicate registration | Out-of-state vehicle permit |
| License plate replacement | Out-of-state vehicle transfer |
| Emblem replacement | Moped or Bicycle |
| Vehicle registration address change | Initial or duplicate registration |
| Transfer or emblem replacement | |
| Trailer duplicate registration | |
| Vehicle junking or storage | |
| ADDITIONAL EXPRESS SERVICES | ADDITIONAL SERVICES BY AlohaQ APPOINTMENT |
| Reload TheBus HOLO card (no HOLO card service at Ala Moana) | At Downtown, Hawaii Kai, Pearlridge, Windward SCHs |
| Hawaii driver’s license/state ID renewal, duplicate | |
| U.S. citizens and immigrants with permanent legal status ("green card" holders) are eligible for this service at these four satellite city halls; non-U.S. citizens including COFA/FAS citizens must report to a full-service driver licensing center for these services. | |
| Board of Water Supply payment | |
| At Ala Moana, Kapolei, and Wahiawa SCHs | |
| Passport application acceptance – new passport only | |
| Property Tax Payment | |
| Only during collection periods of Jan. 20 – Feb. 20 & July 20 – Aug. 20 | |
| At all Satellite City Halls* | |
| TheBus HOLO card initial purchase (*no HOLO card service at Ala Moana) | |
| Loading zone/bus stop permit | |
| Waikiki supplemental loading zone permit | |
| Disability Parking Permit | |
| Updated 7.6.2023 and supersedes all previous editions. |