$5258.00
Job Type: Full-Time Temporary
Location: 840 Iwilei Road
Department: Emergency Services
Apply Before: Continuous
Determine work priorities and deadlines; plans, assigns and supervises the work of assigned case managers and emergency medical technicians to ensure the accomplishment of the goals and objectives for the CORE participants.
Develops weekly, monthly and quarterly workload objectives; provides oral progress report to CORE Operations Manager. Ensure performance measures and outcomes are achieved. Sets performance goals and objectives within programmatic and budgetary constraints.
Handles difficult or complex issues not resolved by staff to assure participant satisfaction and adherence to laws, rules and regulations and policies and procedures. Assist and evaluates case management and teaching methodology to determine effectiveness and to redesign as necessary.
Maintains relationships with government and community agencies and businesses to ensure resources and services are available and implemented on a regular basis. Participates in on-site monitoring and responds to monitoring reports and reviews conducted by city departments or other oversight entities. Complies and gathers data, run reports and identify problems; and provide input towards corrective actions.
Supervisor Duties and Responsibilities
Monitors work performance of assigned personnel (case managers and medical staff) and conducts performance evaluations of subordinate. Provides staff with technical explanation of laws, rules and regulations and policies and procedures related to City and program operations. Reviews, investigates and recommends action to resolve personnel issues following collective bargaining provisions and city policies.
Related and Miscellaneous
Performs other related duties