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GUIDELINES FOR INQUIRIES RELATING TO TREES

Nature/location of complaint/concern:	Refer to:	Phone No:
Tree emergency - fallen tree or branch blocking roadway or sidewalk	HPD for immediate response to secure area, have HPD call DPR - HSB from scene with details	911
Witnessing malicious tree damage/removal	call HPD while in progress to document case, have HPD call DPR - HSB from scene with details	911
Streets: tree pruning/planting/removal Civic Center: tree & plant pruning/watering/irrigation HPD Main Station: tree & plant pruning/watering/irrig.	DPR - Horticulture Services Branch	971-7151
Tree donations	DPR - Horticulture Services Branch	971-7151
Civic Center grounds maintenance HMB and HPD parking lot maintenance	DPR - Horticulture Services Branch	971-7151
Park trees - pruning/planting/removal/irrigation	DPR District office where park is located, they will evaluate and request HSB assistance, if necessary
Tree located in private property protruding into roadway	HPD	911
Tree located in private property protruding into sidewalk area	DPP - Housing Code Section	527-6308
Tree located in private property protruding into other private property	Civil matter, not under City jurisdiction
Sidewalk uplift	DPP - Housing Code Section	527-6308
Trees and shrubs located in/near streams; Uplift on roadway or medial curbing	DFM - Division of Road Maintenance	523-4472
Trees on State highways or adjacent to freeway/highway overpasses, on and off ramps	State Dept. of Transportation, Highway Division Tunnel Control Center	485-6200
Trees located on DOE (school) property	State DOE, Operations and Maintenance Section	586-3456
Trees interfering with high-voltage lines	Hawaiian Electric - Vegetative Management	543-7836
Trees located in Honolulu Botanical Gardens	DPR - Honolulu Botanical Gardens Branch	522-7060

It is the City's goal to preserve as many trees as possible. To this end, trees will not be removed unless dead, dying, diseased, or damaged. It is natural for trees to drop their leaves, flowers, seeds, etc., due to prevailing winds and seasonal cycles. By City ordinance, property owners are responsible for keeping the public areas abutting their property free of litter. (ROH Sec. 14-20.1) City street trees are the property of the City and County of Honolulu and destroying them is against the law.

Rev. 07/16/03

DFM - Department of Facility Maintenance
DPR-HSB - Department of Parks and Recreation, Horticulture Services Branch
DPR - Department of Parks and Recreation
DPP - Department of Planning and Permitting
HPD - Honolulu Police Department
DOE - Department of Education (State)

Tuesday, December 30, 2003