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Open Competitive Recruitment Information:
WHO CAN APPLY?
Applications can only be accepted from individuals who are citizens, nationals, or permanent resident aliens of the United States or non-citizens eligible under federal law for unrestricted employment. You may be asked to provide proof of eligibility during the application process.
WHERE CAN I GET AN APPLICATION?
Applications are available:
on-line click here or can be picked up in person at:
City & County of Honolulu
Department of Human Resources
Frank F. Fasi Municipal Building
650 South King Street, 10th Floor
Honolulu, Hawai'i 96813
Applications are no longer available at Satellite City Hall locations. Applications must be obtained either on-line or by visiting our office. Applications will no longer be mailed or facsimiled. Click here for location and hours.
FOR FIRE FIGHTER RECRUIT PAPER APPLICATIONS WILL NOT BE AVAILABLE. APPLY ON-LINE.
HOW DO I APPLY?
* There are two ways to apply for City jobs:
1. On-line Application
Click here to complete an application on-line by the deadline stated. Applications submitted electronically must be submitted by midnight of the announced last day for filing applications.
Click here for information on free, public on-line access locations.
2. Traditional "Paper" Application
Completed "Paper" applications may be submitted by mail or in person by the deadline stated. Applications submitted by mail must be postmarked by midnight of the announced last day for filing applications.
*FOR FIRE FIGHTER RECRUIT PAPER APPLICATIONS WILL NOT BE AVAILABLE. APPLY ON-LINE.
IS THERE AN APPLICATION DEADLINE?
Yes. An application must be submitted and/or postmarked by the closing date. The closing date can be found on the job bulletin.
If a position is open for "CONTINUOUS RECRUITMENT," it will remain open for as long as is necessary to seek a sufficient number of applicants and can be closed at any time without advance notice.
WHAT IS THE SELECTION PROCESS?
Review of Application
Requirements for citizenship, veteran's preference, education, experience and license/certification must be met at time of application. Applications are reviewed by the Department of Human Resources to determine applicants' qualifications for the job including suitability for employment and if they meet other public employment requirements. Applicants are notified by e-mail or mail as to whether they meet the requirements for the job; when and where to report for any written tests or other tests; and their test results.
Applicants may request clarification of their disqualification or re-evaluation of their qualifications with the Examination Specialists within ten calendar days following the postmark/e-mail date of the notice of examination results. If unresolved, applicants may file an informal complaint (administrative review) within ten calendar days following the postmark/e-mail date of the Specialist's notification of examination results. Applicants may appeal the administrative review decision to the Civil Service Commission within 20 calendar days after receipt of the written response to the informal comp
Establishment of an Eligible List
Applicants who meet the qualification requirements for the position are placed on an eligible list. The eligible list is effective for at least one year, and may be extended by the Director of Human Resources. Qualified candidates are placed on the eligible list in descending order, based on their examination scores.
Interview and Selection
Personnel from the department with the vacancy will contact the candidates on the eligible list to schedule interviews and/or conduct other selection process(es) based on job related requirements and departmental needs. Keep a copy of your application and bring it with you on the day you are scheduled. The department may select any candidate on the eligible list and will notify each person interviewed of the department's decision. A candidate who fails to demonstrate interest in employment or is not available for employment will be removed from the eligible list.
Employment Suitability Evaluation
To determine the selectee's employment suitability, the Department of Human Resources will conduct an evaluation of personal suitability including reviewing information from the Hawaii Criminal Justice Data Center.
Before being hired, the person selected must:
 complete a City medical examination, if applicable;
be cleared to safely perform the physical and mental
job requirements;
pass a drug test; and
provide original documents to verify identity and
employment eligibility.
Filling the Vacancy
The City is able to fill a vacancy through a variety of recruitment and examination methods and procedures established by Civil Service Rules and Regulations, including:
open competitive examinations which are open to the general public
promotional examinations which are open to eligible City employees
qualified City employees who are eligible for work injury placements
promotion, demotion, or transfer
former City employees for re-employment.
IS THERE A PROBATIONARY PERIOD?
Yes. Once hired, a 6-month initial-probationary period is in effect. During the probationary period an employee is not entitled to rights under any collective bargaining agreement. A probationary period may also be extended under certain circumstances.
Note: Police and Fire have initial probationary periods of 12 months due to the nature of their job requirements.
CAN I UPDATE MY APPLICATION WITH THE CITY AND COUNTY OF HONOLULU?
Yes. Click here to update your applications on-line. You will need your username and password to access your account. Any changes made to your account will be effective immediately. However, changes WILL NOT affect previously submitted applications. These changes must be done in writing to the Department of Human Resources or picking up an update form at our office located at 650 South King Street, 10th Floor, Monday-Friday except holidays.
ARE APPLICATIONS AVAILABLE AT ANY SATELLITE CITY HALL LOCATIONS?
No. Applications are no longer available at Satellite City Hall locations. Applications must be completed on-line or may be picked up by visiting our office. Application forms will no longer be mailed or facsimiled. Click here for directions to our office.
FOR FIRE FIGHTER RECRUIT PAPER APPLICATIONS WILL NOT BE AVAILABLE. APPLY ON-LINE.
WHAT HAPPENS IF THERE ARE TECHNICAL DIFFICULTIES WITH THE ON-LINE APPLICATION SYSTEM?
During regular business hours (Monday thru Friday, 7:45 a.m. to 4:30 p.m.): Telephone (808) 768-8536 and we will assist you with the on-line application process.
Call (808) 768-8536 and leave a voice mail message that includes:
your full legal name
your telephone number
the title of the position you are applying for
a BRIEF description of the difficulties you are encountering
We will promptly return your call on the next business day to assist you with the application process. Please be assured that an exception may be granted in accepting your application if you were unable to submit your application by the established closing date/time.
IMPORTANT REMINDER: The above 4 items must be included in your voice mail message in order to be given consideration for an exception.
HOW DO I OBTAIN A COPY OF MY APPLICATION?
The NEOGOV system will take you through five (5) application process steps:
Step 1 - Job Application
Step 2 - Agency Wide Questionnaire
Step 3 - Supplemental Questionnaire
Step 4 - Confirm Application
Step 5 - Certify and Submit
There are two ways you may obtain a copy of your application during the application process step procedures:
1. At the end of each step 1, 2, 3, and 4, take the opportunity to print a copy of your application step before you press "Save & Proceed". OR
2. Upon completing Step 4 (Confirm Application), we advise you to print a copy of your application before you press "Confirm & Send Your Application". Once you "Confirm & Send Your Application", you will not have an opportunity to retrieve a copy of your submitted application beyond this point. | 
