Official website of the City and County of Honolulu
 
Government     |      Online Services     |      Business / Industry     |      Residency / Community     |      Tourism
 
 
  You are here:  Home / Transportation Services / TheBus Non-Discrimination Policy
 

 

TheBus Non-Discrimination (Title VI) Policy

TheBus non-discrimination (Title VI) policy (Home Page)

The City & County of Honolulu, Department of Transportation Services (DTS), as a recipient of federal funds, has certified and provided assurances that it, and the non-profit corporation contracted by DTS to provide the services of "TheBus," Oahu Transit Services, Inc. (OTS), will fully comply with Title VI, Civil Rights Act of 1964. DTS, and OTS, is committed to ensuring that no person using TheBus is discriminated against on the basis of race, color or national origin, particularly in the following service areas:

·        Scheduling

·        Quality of service

·        Frequency of service

·        Age and quality of vehicles assigned to routes

·        Quality of stations serving different routes

·        Location of routes

How to file a discrimination (Title VI) complaint

How DTS handles complaints

How DTS notifies complainant of the outcome

Who can complain

Title VI, Civil Rights Act of 1964

 

 
© Copyright 2002-2008 City and County of Honolulu, Hawaii
Privacy Statement | Technical Support | Customer Service | Policy | Accessibility | Diversity Statement
Friday, July 20, 2007