How DTS notifies complainant of the outcome

TheBus non-discrimination (Title VI) policy (Home Page)

DTS will send a final written response to the complainant and advise the complainant of his or her right to file a complaint externally. DTS will diligently attempt to respond to complaints within 60 workdays of its receipt.

A complainant may also file a Title VI complaint with:

U.S. Department of Transportation
Federal Transit Administration
Office of Civil Rights, Region IX
201 Mission Street, Suite 1650
San Francisco, California 94105-1839

How to file a discrimination (Title VI) complaint

How DTS handles complaints

How DTS notifies complainant of the outcome

Who can complain

Title VI, Civil Rights Act of 1964