How to Contact Us
If you have any questions or comments, please use the following contact information to get in touch with DTS. If you have a question, be sure to check our FAQ section to see if it has already been answered.
Telephone Directory
| Division / Position | Section / Name | Phone Number |
|---|---|---|
| Director |  Wayne Y. Yoshioka |
768-8303 |
| Deputy Director | Sharon Ann Thom | 768-8304 |
| Public Transit Division | 768-8365 | |
| Bus Stops and Routes | 768-8369 | |
| Facilities and Equipment | 768-8376 | |
| TheHandi-Van Operations | 768-8379 | |
| Rapid Transit Division | 768-6159 | |
| DEIS | 768-8350 | |
| Traffic Engineering Division | 768-8321 | |
| Liliha-Hawai‘i Kai District Traffic Controls | 768-8321 | |
| Liliha-North Shore District Traffic Controls | 768-8315 | |
| Bikeways | 768-8335 | |
| Safety Education | 768-8329 | |
| Traffic Projects | 768-8325 | |
| Traffic Signals & Technology Division | 768-8387 | |
| Design & Contruction | 768-8389 | |
| Traffic Management Center | 768-3724 | |
| Operations & Maintenance | 564-6101 | |
| Street Use Permits & Parades | 768-8390 | |
| Transportation Planning Division | 768-8342 | |
| Planning & DEIS Review | 768-8349 | |
| Federal Compliance | 768-8348 | |
| CIP & TIP | 768-8346 | |
| Traffic Counts | 768-8353 |
Mailing Address
Department of Transportation ServicesCity & County of Honolulu
Frank F. Fasi Municipal Building
650 South King Street, Third Floor
Honolulu, Hawai‘i 96813-3017
Report a Problem
Please use the following links to report a problem about each respective item.
- Traffic Signals: Please call the Traffic Signals Division at 768-8387.
- Traffic Signs
- Potholes
- Street Lights
- Parking Meters
- Contruction Activities: Please call the Street Use section at 768-8390.
- Sidewalks
- Tree Trimming
- Roadway Hazards
If you have any other problems, please follow this link to contact the City's Complaint Office.
File a Discrimination (Title VI) Complaint
If you believe that you have been discriminated against on the basis of race, color, national origin, low income, or limited English proficiency while using TheBus or TheHandi-Van services, please refer to TheBus Non-Discrimination (Title VI) Policy.
Work at DTS
Visit the City's Continuous Recruitment page to check for opportunities to work for the Department of Transportation Services, and other City agencies.