The CRO is also responsible for coordinating the attendance of fire representatives and providing fire fighter safety information at the neighborhood board and other community-based meetings.  The HFD provides a representative at each of the 32 monthly neighborhood board meetings, where they update board members, members of the community, and City, state, and government officials with fire safety information and monthly response statistics.

The FCC is the vital link between the public and the fire suppression force.  Through a modern system of communication equipment, including the Computer-Aided Dispatching System, the FCC receives fire, rescue, and Honolulu Emergency Medical Service Department calls and efficiently and rapidly dispatches fire, rescue, and/or hazardous materials companies to any location on Oahu.  In addition, they maintain direct contact with other emergency organizations/agencies such as the Honolulu Police Department, Emergency Services Department, Federal Fire Department, U.S. Coast Guard, Oahu Civil Defense Agency, Board of Water Supply, Hawaiian Electric Company, Honolulu Harbor, Ramp Control at the Honolulu International Airport, and central alarm companies.

The FCC also manages the Department's National Fire Incident Reporting System program and collects, analyzes, and distributes statistical data on all of the Department's responses.

TRB

The TRB, located at the Charles H. Thurston Training Center assists with planning, coordinating, and evaluating the HFD's training activities. To fulfill the Department's mission statement, quality, dynamic, and essential training is provided for all Department personnel through various training programs. These programs help to ensure that responses to incidents, emergencies, and public assistance are performed in a safe, efficient, friendly, and professional manner.